Contact
Thank you for visiting Clarksu. We are committed to providing clear and accessible customer support for all shoppers in the United States. If you have questions about your order, our products, or any store policies, you can reach us using the contact information below.
Customer Support Information
Company Name: CLARK SUMMITEDGE SOLUTIONS LLC
Email: service@clarksu.com
Phone: +1 (361) 901-9046
Business Address: 1200 Story Ave, Louisville, KY 40206, United States
Please note: The above address is our registered business location. It is not a return warehouse. If you need to arrange a return, contact us first for return authorization and the correct return instructions.
Customer Service Hours
Our team responds to inquiries during the following hours:
Monday–Sunday: 9:00 AM – 6:00 PM (Local Time)
Messages received outside these hours will be answered on the next business day.
Contact Form
You may also reach us using the contact form available on this page. Provide your name, email address, order number (if applicable), and a clear description of your inquiry. A support representative will respond as soon as possible.
Order Assistance
For order-related questions, please include the following information to ensure a faster response:
- Your full name
- Your order number
- The email address used at checkout
- A brief description of your issue
- General Inquiries
We welcome questions about product specifications, policy details, and store operations. Our team will provide accurate and transparent information in accordance with Google Merchant Center policies.
Response Time
We typically respond to all inquiries within 24 hours. During peak periods or holidays, replies may take slightly longer, but we strive to assist you promptly.
Thank You
We appreciate your interest in Clarksu. Our goal is to offer reliable service and clear communication for every customer.